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marijuana customer support

The company is a scam they never deliver what is ordered. They will string you along until you go away. They can not keep their stories strait. Order from someone else. Be warned

They have a nice site with pretty pics and a lot of info and the seed came quickly BUT I had to sign for them after paying 7 dollars for stealth shipping and half the seeds did not germinate.Go to Ilovemarijuanna for good seeds and good support.

guest United States, December 2020

On a scale between 0 und 10 points, based on 66 user reviews.

Worst cannabis seed bank . Blue dream auto was 40% off so I decided to buy 10 . Item came 2weeks after and I got 3 free feminized mazars . I was expecting it in week but what the hell . My friend ordered for me because its his 4th or 5th order from them so I was thinking it cant be bad no matter of 40% off . ONLY 4 germinated out of 10 and they are small and shitty . This is my fifth grow so dont eaven think its my fault . First my friend sent review and got no response for a week than they sent him response that says that they are not selling their seeds for germination but for suvenirs but still they didnt post his review on page . Ahhahaha so I laughed( we all know why we are here) . I went to post review but when you finish your review they clearly say your review is going to be posted AFTER they arrange it . So my point is : they tell us they are not selling them for growing but they post only reviews that say : Oh I got it in few days 5/5 germination and etc. But when we are trying to put critic they wont post it . I think they are being hipocrit and that they are posting their reviews bcos all reviews on their page seem sketchy . Never buying again and not recomending for you to buy either .

I should have checked the reviews first. sadly purchased 50 seeds and only 10 germinated the rest were just dead seeds and when you contact customer support the just tell you they cant help you since they only sale the seeds for display and bla bla bla. at least they should be replacing the dead seeds, first time and last time i will ever shop from them

Paying with Bitcoin is super simple, safe and fast; PLUS every order made using Bitcoin automatically receives a 15% discount on top of any sales prices! For an easy guide on how to complete your order using Bitcoin – click here

As soon as your money order or cash payment is received you will be notified by email. These take approximately 1-2 weeks to arrive with us and to be processed so dont worry if you haven’t heard from us straight away. See our “payments” page for more details on where to send these and how they work.

If you have selected the ‘Stealth’ delivery method, the first thing to do is check your account area in the orders section. Alternatively contact us for a tracking number for your package, as most orders (but not all). Will have one If the tracking reference number shows the package was failed to be delivered we will investigate and if it was lost we will resend it to you if you cover the cost of shipping. Please be aware this does not cover you if the postal details were entered by you incorrectly as it is your responsibility to get your address correct.

Shipping Queries

When you checkout correctly you should see a screen displayed telling you the order was received and showing your order reference number. You will receive an automated email to the address you supplied when ordering telling you that the order has been received by our team. Also, if you set up an account with us, the full order details will be added to the “orders” section in your account area. Please then allow 24 hrs (or 24hrs from Monday if ordering over the weekend) for your shipping confirmation to be sent to the email address you supplied. If you do not receive one in this period please check your spam filter, or check for an alternative email from us which may be notifying you of a problem with your order.

If you can’t find the answer to your question in our FAQ section please click here to find out how best to contact us.

Standard delivery is a standard shipping method that is discreet in a plain envelope. It usually does not come with tracking but is perfectly reliable.

Our customer service team operate regular office hours Monday to Friday CET, if you send us an e-mail out of our office hours we will get back to you as soon as we are back in the office. We aim to reply to all queries within 24 hours. Check your spam filter; there is a good chance your answer is in there.